Transparency First

Our Policies

Everything about how we work — written down, in plain language. From how we protect your data to exactly when refunds apply. No fine print surprises, ever.

Four Policies. Zero Ambiguity.

Each policy below applies to bookings made by phone, WhatsApp, our website, or the Punjab Wedding Cars app.

Privacy Policy

What information we collect (very little), how we use it, and how we keep it safe — covering both our website and mobile app.

Read Policy

Terms & Conditions

The rules of using our app and services — intellectual property, updates, third-party services, and your responsibilities as a user.

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Cancellation & Refund

Clear refund slabs by how far ahead you cancel, what happens if we have to cancel (100% refund), and refund processing timelines.

Read Policy

Shipping & Exchange

How your chauffeur-driven car is delivered on the day, booking change rules, and our guaranteed replacement promise if a car becomes unavailable.

Read Policy
By completing a booking with Punjab Wedding Cars, you acknowledge and accept these policies. They form part of the terms under which we provide chauffeur-driven wedding car services across Punjab. Questions about any policy? Call us — a real person answers, 7 days a week.

Questions About a Booking?

Our team replies in minutes — call or WhatsApp, 7 days a week.